Currently when typing anything into the text field of a ticket if you refresh or go away from that page it gets lost
![](https://forum.itflow.org/assets/files/2024-07-25/1721937394-611596-image.png)
my suggestion is that it should use ajax the same as quick notes in clients
![](https://forum.itflow.org/assets/files/2024-07-25/1721937479-332696-image.png)
so as you click away from the text field it saves it immediately
Thanks
♥