Mobile Notifications

tomtom

Just curious if anyone has looked at using something like changedetect.io to monitor for new tickets to get push notifications on their phone using something like Matrix or ntfy?

wrongecho

Does your email app not offer push notifications?

tomtom

It does, just a curiosity is all.

wrongecho

You could configure the alerting email address to point to Slack/Teams/A Paging Service.

I'm just trying to understand why anyone need a third party scraper when we already offer native email notifications for new tickets that you could trigger from.

If there's an area we seriously fall short in, we can look to address it 🙂

tomtom

No I think email notifications are probably fine so far as what you are doing from a dev perspective. It's a combination of wanting a way to more easily delineate different types of notifications l.e. a new ticket has been created vs what can sometimes can be the whitenoise of a bunch of emails on a daily basis (could be inbox rules on my part as well). And also just simply trying out different things on my part and understanding what can be done and how with the API and such.