Emails just Sit in Queue

HH-PicazoSol

Hi there,

Great product! I launched our site and encountered the same issue. I verified our google smtp settings, and they appear to be correct. I suspect my problem might be due to a misconfigured cron job. I'm unsure if I placed the jobs in the correct file.

I edited the crontab file located at /etc/crontab.

The /etc/cron.d directory does not list Itflow as per the instructions. Should I create a file in this directory and add the cron jobs there?

to clarify i did not use the script

Thanks again

HH-PicazoSol

When i manually run the scripts email is working, however im still not clear on the cron setup as its something i haven't done before.

HH-PicazoSol

Ok fixed the issue created the file in /etc/cron.d

make sure to add a line at the end of the last script and save.

wrongecho

Hello,

Cron isn't anything ITFlow specific really. We do expect you to be familiar with the basics of administering a Linux system.

You can add the jobs using crontab or into the /etc/cron.d/itflow file. I'm glad you managed to figure this out.

You will probably need to add a few other jobs for things like parsing incoming email to tickets, refreshing certificates and domain info - https://docs.itflow.org/cron

HH-PicazoSol

wrongecho

I think this is my learning curve, I'm a novice, however i'm learning quite a bit launching this site.

thanks for the feedback