Hello,
I think it would be a great feature to be able to create goals, milestones, or phases for a project.
Example:
Phase 1: Discovery
-- Ticket #XXXXX: Perform inventory of client's current hardware
Phase 2: Purchase Replacement Hardware
-- Ticket XXXXX: Purchase new virtualization server
-- Ticket XXXXX: Purchase 20 new laptops
Phase 3: Configuration
-- Ticket: XXXXX: Configure new VM server
-- Ticket: XXXXX: Add RMM agent to each laptop, and run onboarding scripts.
You get the idea 😃