Portal Link in emails even when the Client Portal is turned off

henry-24-24

Hi,

First off - Great Product!!

Is there any reason that there is a Portal Link (View Ticket) in the footer of the reply emails sent, even though the Client Portal is turned off in the Module Settings??

I don't want my clients to access the portal atm

Am I missing a setting or is this link here due to another reason?

Is it possible to modify the reply template?

Thank you

wrongecho

Hello, this will probably be addressed when we allow editing email templates, but we don't have that yet.

henry-24-24

ok good to know its coming in the future - thank you