I'd love to be able to select numbers in reports and be brought to a page that makes up that number.
eg /report_time_by_tech.php

Would be hella sick to have selectable numbers, those take you to a page with the referenced data (so in this example, if you selected Tickets assigned you would essentially see a list of tickets assigned to that tech during the time selected etc)
Also, probably a separate request, but more date options for reports. A weekly report of ticket time logged by techs would be a game changer for payroll, efficiency chasing and the like.