Customers unable to view invoices Client Portal using Edge

hvmoyo

Good day Support

I created an invoice on ITflow, logged in as the customer on the portal and clicked on the invoice number but nothing happens. Isn't the system designed to allow the customers to open, view, download or print it?

Please see screenshot below

![](C:\Users\Hawulobukosi\OneDrive\Pictures\SS2.png "Screenshot")

hvmoyo

Sorry I failed to upload the screenshot. I get an error.

johnny

No problem @hvmoyo im investigating now

johnny

Hi @hvmoyo i am unable to replicate. There has been some Database and code changes yesterday mainly the moving of contact primary and location primary fields from the client table to contacts and locations table.

Go ahead and update and let me know.

johnny

There was serveral update to the Database so keep clicking update database until it no longer asks you

hvmoyo

Hi @johnny ok let me update and let you know.

hvmoyo

hi @johnny I have updated the system as instructed and its backup but the issue still persists. Please see screenshot.

johnny

@hvmoyo looking at the bottom it says file:// it should say https://

That could be the problem and i'm not sure why that is at the moment, try right clicking the invoice link and copy link

then paste the link in a new tab in the address bar, change file:// to https:// then try it.

let me know if that works then we will cont troubleshooting

hvmoyo

hi @johnny when I change file:// to https:// it seems to work.

johnny

Fantastic, now we have to figure out why file:// is there in the first place.

lets try this in another browser like Chrome or Firefox and see if it projects the same result.

johnny

Hi @hvmoyo I was able to replicate this on a Windows 11 PC with Microsoft Edge. Windows 11 and Edge comobo seem to be an issue. We will see if we can patch a fix, thanks for reporting.

hvmoyo

Good day @johnny

the issue is sorted on my side. What I did was, I opened the invoices.php file in the portal folder and replaced \\ with https// on line 98 href="https://

I did the same with quotes.php

johnny

Hi @hvmoyo Its not recommended to make changes to the code locally as this will break updates. We will submit a fix as your solution works.

To fix updates again follow this forum post.

https://forum.itflow.org/d/81-update-issue

johnny

Hello @hvmoyo This has been fixed in the latest updates we reversed \\ to //

Go ahead and update and let us know thanks

see here for more details on the code commit

https://github.com/itflow-org/itflow/commit/c916e249bd99c1c7ab6557778d4755ed672cc4e7

hvmoyo

Hi @johnny will do thank you.

aftechro

hey guys, was doing e PR regarding this: https://github.com/itflow-org/itflow/pull/691

but was away for a while and was not sure if was accepted or not.