johnny
For what it's worth, here's what would make a WooCommerce integration incredibly valuable from my perspective:
- Bidirectional sync so when I update a product in ITFlow, it updates in WooCommerce (and vice versa)
- Stock level sync - when inventory changes in either system, it reflects in the other
- Basic product info sync: name, description, price, SKU, stock quantity, active/inactive status
Just some thoughts on the technical side (feel free to ignore if not helpful):
- Maybe consider adding fields like woocommerce_id, sync_enabled, last_synced_at to the products table for mapping and tracking?
- WooCommerce has a solid REST API and webhook system that might work well with the API you're planning
A thought on structure - it might be worth considering a three-way split:
1. Products (physical items with inventory)
2. Services (what you're already planning)
3. Assets (this could be something really novel)
The Assets idea would be a separate request entirely, but worth mentioning: imagine pulling from ITFlow's existing asset management to build sellable "assets" using your products and services. These could be sold/assigned to clients with documentation and credentials that follow the asset through its lifecycle. Could be pretty unique in the MSP space.
Context on WooCommerce:
It's basically the WordPress e-commerce plugin - handles products, inventory, orders through REST API endpoints. Most integrations use webhooks to stay in sync.