v25.10 - Spooky October Release

Renamed /user/ directory to /agent/.
Deprecation Notice: /scripts/cron_mail_queue.php and /scripts/cron_ticket_email_parser.php are being phased out. Please transition to /cron/mail_queue.php and /cron/ticket_email_parser.php. These older scripts will be removed in the November release—update accordingly. New Installs via the script will have this already configured.
Custom is working now. Custom code should be placed in /admin/custom/ , /agent/custom/ , /client/custom/ /guest/custom/ We will provide example code with directory structure for each custom directory a week after this release.

Resolved issue with "Restore from Setup" not functioning correctly.
Corrected asset name display in logs and flash messages when editing an asset in a ticket.
Fixed Payment Provider Threshold not being applied.
Fixed issue where Threshold setting was not saving properly.
Various minor fixes for Payment Provider issues.
Removed leads from the client selection list in the "New Ticket" modal.
Fixed issues with the MFA modal.
Resolved MFA enforcement bugs.
Fixed KeepAlive functionality to maintain user sessions longer.
Fixed multiple broken links caused by the /user/ to /agent/ path migration.
Fixed Custom code directories.

Removed "ACH" as a payment method; added "Bank Transfer" instead.
Replaced relative paths with absolute paths for web assets.
Tickets can now be resolved via the API.
Added a filter for Archived Users and an option to restore them.
Introduced a modal when archiving users, allowing reassignment of open and recurring tickets to another agent.
Improved logic for determining the index/root page.
Added "Assigned Agent" column for recurring tickets.
Introduced "Additional Assets" option when editing assets in tickets; modal now uses the updated AJAX method.
Added Gibraltar to the list of supported countries.
Added Custom Link Option for the Admin Nav.
Added Custom Link Option for the Reports Nav.

Known Issues that have been fixed in develop: