Mail Queue Stuck

DPGNXTPULSE

New installation with manual install. Tried script install but never could get the interface working.
I have enabled cron in notifications. I am kind of a newbie with Debian. lol Some guidance would be appreciated greatly.

Bigbug

DPGNXTPULSE would you please tell us what issues you were facing with the install script? (Please post it in a new thread)

It might help out other people around here

wrongecho

Hey, did you setup the cron scripts required to send mail?

https://docs.itflow.org/cron

DPGNXTPULSE

I am assuming: sudo nano /etc/cron.d/itflow then put the contents:
0 2 * * * www-data /usr/bin/php /var/www/itflow.example.com/scripts/cron.php
* * * * * www-data /usr/bin/php /var/www/itflow.example.com/cron/ticket_email_parser.php
* * * * * www-data /usr/bin/php /var/www/itflow.example.com/cron/mail_queue.php
0 3 * * * www-data /usr/bin/php /var/www/itflow.example.com/scripts/cron_domain_refresher.php
0 4 * * * www-data /usr/bin/php /var/www/itflow.example.com/scripts/cron_certificate_refresher.php

wrongecho

Yes

Worth reviewing all the post install steps: https://docs.itflow.org/installation#post-installation_essential_housekeeping

DPGNXTPULSE

I did hence my question. Since I am not using the install script, due to issues previously stated.

wrongecho

DPGNXTPULSE

Yes, obviously replacing the example path with your actual path.

DPGNXTPULSE

The cron scripts are not located where the examples\sample script shows. Mine are
root@vmi2825794:/var/www/html/scripts# ls

cron.php cron_certificate_refresher.php cron_domain_refresher.php cron_mail_queue.php cron_ticket_email_parser.php custom setup_cli.php update_cli.php

I adjusted the cron script to:
0 2 * * * www-data /usr/bin/php /var/www/html/scripts/scripts/cron.php

* * * * * www-data /usr/bin/php /var/www/html/scripts/ticket_email_parser.php

* * * * * www-data /usr/bin/php /var/www/html/scripts/mail_queue.php

0 3 * * * www-data /usr/bin/php /var/www/html/scripts/cron_domain_refresher.php

0 4 * * * www-data /usr/bin/php /var/www/html/scripts/cron_certificate_refresher.php

Bigbug

DPGNXTPULSE thanks! But that doesnt explain why the install script didn't work for, no?

DPGNXTPULSE

Correct. 2 separate issues. I open a separate thread for the install script.

I have it up and working except the cron jobs. Using the Manual process.

I am more than happy to help debug the install script if needed.

DPGNXTPULSE

Got cron jobs to run. Since I am on 25.10.1 I noticed the there was a change in the location for the new cron jobs:

OLD:
0 2 * * * www-data /usr/bin/php /var/www/html/scripts/cron.php

* * * * * www-data /usr/bin/php /var/www/html/scripts/ticket_email_parser.php

* * * * * www-data /usr/bin/php /var/www/html/scripts/mail_queue.php

0 3 * * * www-data /usr/bin/php /var/www/html/scripts/cron_domain_refresher.php

0 4 * * * www-data /usr/bin/php /var/www/html/scripts/cron_certificate_refresher.php

NEW:

0 2 * * * www-data /usr/bin/php /var/www/html/cron/cron.php

* * * * * www-data /usr/bin/php /var/www/html/cron/ticket_email_parser.php

* * * * * www-data /usr/bin/php /var/www/html/cron/mail_queue.php

0 3 * * * www-data /usr/bin/php /var/www/html/cron/cron_domain_refresher.php

0 4 * * * www-data /usr/bin/php /var/www/html/cron/cron_certificate_refresher.php

wrongecho

DPGNXTPULSE

Yes, cron jobs have been moved around a bit lately. Originally they were in the root, then scripts and now they'll live in cron.