Bulk email communication

viltidarki

Where can I find bulk email communication option?

wrongecho

You can access it from the main clients page. Tick the clients > bulk actions > email.

digibandit

wrongecho Where is "Bulk actions"

johnny

You have to have clients to select then bulk action appears.

You can also bulk mail contacts from the contacts page as well.

viltidarki

johnny Great feature - Thank you!

Is there a way to add placeholders like contact name and company name, so the message appears more personal like it's written specifically for that person?

wrongecho

digibandit

wrongecho Hot

JosephWithCOR

https://forum.itflow.org/d/1668-send-email-to-all-contacts-for-a-client

aftechro

just a thought, while on this… any chance you can call the ticket templates to choose from, do a drop down, inline with subject, for bulk mail, so you can set announcements, xmass messages etc? rather than do another bulk mail templates, use existing ticket templates

what do you guys think?

JosephWithCOR

Placeholders is something that has been requested for quite some time.

https://forum.itflow.org/d/2069-access-asset-informations-in-documents

https://forum.itflow.org/d/703-global-knowledge-base

https://forum.itflow.org/d/491-feature-ticket-response-templatescanned-responses

And a bit of discussion on other threads I haven't had enough coffee to look for

Bigbug

You can do the same under client overview where where you have all contacts from all your clients and you can select there and bulk send emails