Hi there, I'm working on a project to pull jobcard information from tickets using python.
Currently I am able to pull all the information I would like from the tickets except internal notes and replies on the ticket.
Not sure if I am missing something but I would love to be able to pull the text that our agents fill out in their internal notes.
If this is already supported please can you point me in the right direction, if it's not yet supported is it possibly on the road map?
Thanks for the help!