Update Button Not Doing Anything.... Again

afiadam

About two months ago I posted about an issue I was having where the ITFlow update button wasn't working for me here. It seemed like everything had been resolved and the last solution offered in that thread worked to get my updates going again. However, it seems like the original problem has come back. Once again, when I click the update button it says the update completed successfully despite nothing actually changing. Changing the permissions and doing the git fetch has been working as an override of sorts and lets me do a one time update, but ideally I'd like to get it working through the button so I don't have to deal with that any more.

wrongecho

afiadam

I've spent some time looking into this and doing some testing. Would you try running the following commands whilst SSH'ed into your server as root:

(You need to replace /var/www/html with the directory of your ITFlow instance, if not at /var/www/html).

git config --system --add safe.directory '*'

sudo chmod -R 775 /var/www/html/

Then navigate to your ITFlow directory (cd /var/www/html) and run:

git reset --hard

git pull

You'll need to rm [file] any files it says are conflicting ("The following untracked working tree files would be overwritten by merge") in order to allow the update, but this may potentially allow future updates to work.

Please let me know?

bhampton

@afiadam

Thanks for posting in my post - I'm actually looking into this issue on my server as well. Here's my problem:

When I go to "Updates" it constantly tells me that I'm up-to-date. However if I ssh into my server and backdoor my way into the www-data user and run a "git status -vv" it'll say:

"Your branch is behind 'origin/master' by X commits, and can be fast-forwarded.

(use "git pull" to update your local branch)

This is slightly annoying as I understand that the Update page should be doing this and providing me with a button to run the "git pull" command if it finds any differences. I want this functionality to work.

My background being in IT Instructure, I'm by know means a dev of any kind and git is still something I'm learning by digging into this issue to attempt to resolve this. So far I've been able to resolve the pages "Permissions Issues" with a comboniation of trolling around the forumes for similar problems and looking at @johnny responses - then my own digging into understanding git more, but what I need to know is where can i go look on my instance for logs of what the updates.php page is or isn't doing that's preventing this functionality for me and I think I'll be able to solve this.

@johnny @wrongecho - any direction you can provide to help point me in the right direction to help resolve this issue would be MUCH appreciated. I don't want to have to restore my DB to a new instance, I'd like to solve the problem and hopefully leave something behind to help any others in this situation.

johnny

@bhampton I'm wondering if you edited local files or added some additional files to the root of ITflow directory. This could possibly cause the error above.

For git to work properly you cannot add or edit any file within the ITFlow root folder. This will most deff Break git

bhampton

@johnny the only thing I could ever think of that was modified was TOTP WAAAAAAY back to fix the OTP (My partner merged the TOTP fix 'meltyness') he may have modified the files to get to that fix but I believe his changes were merged into the repo. However I've since rebuilt the git config within the server, and to my knowledge (while limited) I had the remote repo overwrite my local repo a few itterations ago.

Is there a way in git I can show you if I did that correctly? I'd be more than happy to provide that.

Outside of the changes that could have been made to the local instance that were merged. I don't think I have any modified files from the repo.

bhampton

www-data@HTS-ITFLOW01:~/html$ git remote update

Fetching origin

www-data@HTS-ITFLOW01:~/html$ git status -uno

On branch master

Your branch is up to date with 'origin/master'.

nothing to commit (use -u to show untracked files)

www-data@HTS-ITFLOW01:~/html$ -u

bash: -u: command not found

www-data@HTS-ITFLOW01:~/html$ git status -u

On branch master

Your branch is up to date with 'origin/master'.

nothing to commit, working tree clean

@johnny - answered my own question posting here if this helps.

bhampton

My Notes:

Current ITFlow location: /var/www/html/.

when "recloned" to new test (new directory) location folder structure was: /var/www/test/itflow/.

would not having the "../../../itflow/" folder cause this issue?

@johnny

afiadam

For what it's worth, my install is also saved to /var/www/html/. I don't have a /itflow/ subdirectory.

bhampton

@johnny - so I borked my install, and had to restore from sql backup. Import of the backup went successfully but I can't login (confirmed I'm using the right credentials). I have the master encryption key, but no where in any of the restore process have I used it yet - could this be causing my problem?

bhampton

johnny

Did you reinstall using the script then import the DB?

bhampton

@johnny

No I did not, Manual install just recloned the repo and rebuilt the db and imported the old DB on top based off another forum post.

johnny

Make sure when you imported that there is actually data in the tables, You can check the users table to see if the user exisits

bhampton

@johnny can confirm I see all my users data, however when I login with the account I made when standing up the new database I do not see them within the webapp.

TL😃R they exist in the database, but don't show up as users in the website - same with the rest of the data I imported.

afiadam

wrongecho Sorry for the late reply, I just got around to doing this. I followed those instructions and it does seem to have updated everything. I'll keep an eye out for future updates and see if it lets me run those in ITFlow itself. I did notice two things though. The first was it wouldn't let me run the git pull without specifying the URL of your github repo. That's not a problem, just wanted to see if that was different than expected. The second thing is I didn't see any instances of "The following untracked……." like you specified. Would the lack of that line change your theory at all?

afiadam

wrongecho Sadly no dice. Saw there was an update, hit the update button and it just blinked green again without actually updating.

johnny

afiadam I believe you need to set the remote source

change to the directory of ITFlow and run

sudo -u www-data git remote add origin https://github.com/itflow-org/itflow.git

then run sudo -u www-data git remote -v

to verify the source is correct Please let me know what the output is

afiadam

johnny
sudo -u www-data git remote add origin https://github.com/itflow-org/itflow.git
error: remote origin already exists.
sudo -u www-data git remote -v
origin https://github.com/itflow-org/itflow.git (fetch)
origin https://github.com/itflow-org/itflow.git (push)

johnny

try the commands in the itflow directory @wrongecho stated in POST 12 but with sudo -u www-data

sudo -u www-data git config --system --add safe.directory '*'

sudo -u www-data git reset --hard

sudo -u www-data git pull

This will assure the command run as web user and not root. I think the problem is running them as root and then root perms get set when pulling down files

You can easily post screenshots now

afiadam

johnny