I have been searching for somthing similar on the forum regarding email customization.
I have found some articles about this where people are pretty much giving opinions and requesting those emails customization to be implemented.
In my case, i dont want to deal with tables, variables, or changing anything on the code, but on the message.
I would like to access the part of the code where it is actually displaying the message that will be sent to a client when they create a new ticket, or when i create a new client portal with the credentials for the client o access.
Where can i find those files that has the default mesages for each email that will be sent to client? so i can edit on my own way.
Thank you.