This is probably way ahead of its time but when the platform gets to v1.0 and higher it might be more of something to consider… But here's an example of workflows in action using an ITSM/PSA platform. You would drive a ticket (incident, major incident, change control, service request) through that and have actions at different stages.
![](https://forum.itflow.org/assets/files/2024-06-29/1719634031-629301-image.png)