Can it be a good idea to add Purchase Orders management? Between the Quote acceptations and the installation/delivery, we have to order and track what was sold. Distributors, ETA, costs versus sold prices (margin)

We can go further, products defined in the SALES part should be use as the reference.

Create a product
Include it in the Quote
Turn the Quote in Purchase Order and refer to a Distributor/Manufacturor (or multiple POs, depending from where it is ordered)
Receive products, turn Purchase Order in Support Ticket for installation and create ASSETS if needed with serial number.

From there you are able to track who sell it, who order it and then who install it.

By the way, ITFlow really matches what I'm looking for! 😃