Client portal login doesn't work

Bigbug

Bigbug audit logs say "login successfully" but it's stuck at the login page

ruggedit

Bigbug Yep just checked that same thing.

ruggedit

Bigbug Cool its not just me this time hehe

ruggedit

Password reset does not work.

johnny

Hey @ruggedit

and @Bigbug

We made a recent change to setting timezones so that the PHP app and SQL were in SYNC, we also added the condition to set the timezone once per session however the time zone set include file was set before the session even started causing the portal login and password resets to break, we just pushed out a fix here

itflow-org/itflowaf9ec9c

ruggedit

johnny Thank you for getting back to me so fast! Keep up the good work 🙂 I still have not got an email for sponsorship.

johnny

Hey @ruggedit your very welcome and thank you for reporting this bug to us so fast. We actively use ITFlow but not so much the client portal, so thats probably why we didn't catch it as fast you.

PS: You should have gotten several emails from support at itflow. You may want to check your junk mailbox just in case they ended up in there.

ruggedit

johnny I got nothing

wrongecho

ruggedit

Last message was an auto response (below). I'll resend.

I will be on Vacation from 10/29 to 11/05
In the event of any IT emergencies that require immediate attention, please don't hesitate to contact our office at [ ]
Rest assured; I will do my best to address any non-urgent matters upon my return. Thank you for your understanding and cooperation.

ruggedit

wrongecho Sorry just seen this message everything is working on my end after the update.

Lgwapnitsky

I just ran the update, and I'm still having the same issue. Testing in private browser session and on phone, no luck. Unable to login, no password reset.

Bigbug

Lgwapnitsky is your time/timezone set correctly?

clear cookies and cache, reboot your machine