Try to request shell access from your hosting provider and run update_cli.php from the command line.

You are absolutely going to need shell access for the future for some updates

    AMConsulting I'm also using OVH (cheers!) I'm using their VPS and you should be able to login via their integrated VNC/KVM or SSH, unless you use shared hosting or something like that which is NOT recommended

        johnny I have KVM access. Where do I find the update_cli.php file? The KVM screen with OVH is very small (I don't see an option change the size.

        Thanks!

          Bigbug Thanks for the reply. I opened a ticket with them and was able to find the KVM. I can't find the file referenced above for update_cli.php.

            To clarify, ITFlow won't be affecting your SSH access. ITFlow is just a PHP application running on Apache/Nginx.

            The updatecli.php will be in the web root at /var/www/itflow.example.com (soon to be moved to the scripts sub-directory)

              wrongecho

              When I run it, it tells me "Already up to date".

              bc417b7c..0cb3cdc2 develop origin/develop

              new branch new-admin-check origin/new-admin-check

              new branch stripe-autopay origin/stripe-autopay

              Same 500 error.

                Run it again with the --update_db flag as well?

                Thanks! That solved the problem. I was on version 1.4.4. I had to repeat that for each version until 1.7.5.

                I appreciate all the help here. I'm a Windows guy and this is a good learning experience. I also will try to backup more frequently.

                  Happy to help!

                  We've moved to monthly-ish release cycles now so just try and check around the start of each month to see what's changed, but I totally get it's never high on the list of things to do 🙂

                  AMConsulting I was also a total noob around here being a Windows guy… by the time i got the hang of it

                  tip: i learned linux (Debian) mostly from chatgpt… you just throw it any problem you have and it gives you the right code/answers right away

                      Bigbug I don't know about that. Last time ChatGPT and I spoke, it told me to find a kid named John Conner and terminate him. :-D

                      Thanks for the advice. Next time I'm stuck I'll try it.

                        AMConsulting

                        Don't worry, you're not the only guy googling every Linux command…

                          I use Linux commands on a pretty daily basis and still find the need to whip out some Google-Fu quite often. Don't need to retain this information when it's so easy to just find online