Ticket summary does not generate a summary

For every ticket I created and then closed at a later time, I click on Ticket Summary, and get a message that says No Summary Available.

litechforce does any of the other AI tools work?

No. I didn't know that this was an AI feature.

The summary button should only show if you have AI configured in settings. Do you not?

I did, but I just disabled the AI settings. The button is not there anymore. You can close this,