Every time I update and follow the instructions things seem to fail. I update and then when I check to see if my clients invoices are there I get a blank screen
Update fail
but the rest of the site works, just cant create invoices or tickets
do you have the add invoice/ticket/client etc button or is that missing?
i got the similar issue after update where blank page with no add data button or list of existing data tables, but only sidenav and topbar menu.
In my case, swapped the php versions (if you run multiple) and where older php version failed to load all the functions of the current page, the newer version of php helped. Changing from FastCGI to FPM can help as well, but tail the php error logs if you have access, cause then you can better trace the issue.
assuming you run it on a VPS with full control and you can manage it.
aftechro yes exactly. I dont know what php to swap or the FPM. I run it on prem and do backups to an external drive for now
focusflarenetwork I run mine on PHP 8.4 and have no issues. I wouldn't go any lower than 8.2
I would definitely do as @aftechro suggested and tail the error.log file. Without knowing what errors it's giving we're only guessing.
magixnetworks How do I do tail? and also how would I swap php version
tail is a command you use in terminal
tail /var/log/apache2/error.log
Change the filename depending on where your error log is located.
Update PHP using the apt command (If you're using Debian/Ubuntu).
Google is your friend here, there are literally 1000's of step by step guides on doing this.
magixnetworks Google is your friend here
or chatgpt
magixnetworks interesting. do I would just manually update php then? Thanks fam. I am a self taught noob with all of this and a small breakfix shop so I am still getting a handle on things but this seems promising
@focusflarenetwork We apologize for the delay and understand you and many others have been requesting a managed, supported hosting plan for ITFlow. It's taking a bit longer than expected to set up the hosting infrastructure. We're currently waiting on the data center to complete our colo rack setup, and once that's done, we'll begin building and documenting the infrastructure. We hope to have it ready by or before April.
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focusflarenetwork Yes, update PHP manually following a guide for your specific distro.
We all started somewhere
magixnetworks thank you