Hax Cron ran OK, but paths need updating - cron scripts are now in the scripts subfolder Please need some help fixing this so it can send emails again. any step by step to fix this would be appreciated
Isaac change your cronjobs - the files are now in "scripts" folder, so you don't execute …… /your/path/cron.php …but …… /your/path/scripts/cron.php …and btw. you also don't need the API key in there anymore so you can delete that key in your cronjob line(s).
Bigbug Drop to shell and do crontab -e or sudo crontab -e Check both to see where your cron is set up It should look something like in the docs https://docs.itflow.org/cron
opensourcefollower sorry to hijack the thread but it seem i have the same issue. im getting the error above here is after I ran crontab -e as root and thats the the new changes. am i missing any other step ? thank you
opensourcefollower opensourcefollower i think im missing the extension. maybe thats causing the issue i had this install using the script last year.
opensourcefollower opensourcefollower installed the missing php extensions but same error ( errorCron-Email-ParserCron Email Parser unable to run - not enabled in admin settings.)
magixnetworks opensourcefollower In Administration -> Settings -> Notifications do you have Cron enabled?
opensourcefollower magixnetworks yes, I have also turn it off and on but still getting that message. i mostly just use cron for recurring tickets thanks for the reply
magixnetworks opensourcefollower Do you have SMTP and IMAP accounts setup in ITFlow? If you don't have incoming e-mail you don't need the cron_ticket_email_parser.php cron task to run and you can remove it. If you don't send e-mail from ITFlow you don't need the cron_mail_queue.php cron task to run and you can remove it. Recurring tickets happen in cron.php so that does need to run.
