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Cron ran OK, but paths need updating - cron scripts are now in the scripts subfolder
Please need some help fixing this so it can send emails again.
any step by step to fix this would be appreciated
Cron ran OK, but paths need updating
Drop to shell and do crontab -e or sudo crontab -e
Check both to see where your cron is set up
It should look something like in the docs https://docs.itflow.org/cron
sorry to hijack the thread but it seem i have the same issue.
im getting the error above
here is after I ran crontab -e as root
and thats the the new changes.
am i missing any other step ?
thank you
i think im missing the extension. maybe thats causing the issue
i had this install using the script last year.
installed the missing php extensions but same error (
errorCron-Email-ParserCron Email Parser unable to run - not enabled in admin settings.)
opensourcefollower In Administration -> Settings -> Notifications do you have Cron enabled?
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magixnetworks
yes, I have also turn it off and on but still getting that message.
i mostly just use cron for recurring tickets
thanks for the reply
opensourcefollower Do you have SMTP and IMAP accounts setup in ITFlow?
If you don't have incoming e-mail you don't need the cron_ticket_email_parser.php cron task to run and you can remove it.
If you don't send e-mail from ITFlow you don't need the cron_mail_queue.php cron task to run and you can remove it.
Recurring tickets happen in cron.php so that does need to run.
ahhh makes sense.
let me remove that line
Thank you
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Thanks everyone I think I fixed it, Ill do some testing and see how i go.
That worked thanks to everyones help