MS365 alternatives for basic auth

life256

Since we can't effectively use MS365 accounts for the email monitoring and sending...

What are all of you using in its place?

I have SSO setup so that users can submit tickets, but that is a bit tedious to setup contacts for every person at the company or forcing the office manager to put in tickets on behalf of everyone.
Just being able to email servicedesk@company.com would be much easier and efficient.

Not too mention all the other functionality with automated emailing I am missing out on.

magixnetworks

I have a gmail account setup for incoming, all e-mail to servicedesk@company.com gets forwarded to the gmail account. It does require you to enable external forwarding on m365 but it works great

life256

magixnetworks

I decided to go this route and now I have discovered what my problem has been all along.

DigitalOcean blocks all outgoing mail traffic. I have no clue how I can use ITFlow's email service now.

magixnetworks

life256 Without support for something like SendGrid you may be out of luck if you HAVE to use Digital Ocean

wrongecho

I know some have had success using a proxy - oauth2-proxy/oauth2-proxy

Alternatively, you can self-host an IMAP server on a sub-domain on your ITFlow VM and forward everything there. VPS providers usually block anything mail-related by default but will lift the rules if your account is in good standing.

sorrellio

Super hacky, but if you change the sendSingleEmail function in functions.php, you accomplish it without UI changes. I fed Claude that function and the curl example from Sendgrid (https://www.twilio.com/docs/sendgrid/api-reference/mail-send/mail-send) to come up with this https://claude.site/artifacts/3ce9b722-056c-42f7-9d67-c52ca66d4e09

It basically looks for "api.sendgrid.com" in config_smtp_host to decide whether to use PHPMailer or the curl option. The config_smtp_username wont be used in curl option, but password would be api key and port would be 443 and encryption doesnt matter.

Again, hacky but tries to get you there with minimal changes. (Untested)

wrongecho

sorrellio Changing any files will break your updates, so I can't recommend this.