digibandit We have viewed/read status for quotes and invoices, wondering if we could have it for ticket comments/emails?
johnny This would deff be beneficial, but wold require the user to click the link or read it from their portal. This will require some thinking on how I would implement this but overall a very good request
digibandit wrongecho Not sure it's going to work at all tbh, best option is pixel tracking and most spam/email clients activate those false positive style all the time. Could be handy from inside the portal, but outside might get problematic super quick.