FR - Email Parser + Phone Numbers (Google Voice/VoIP Alerts)

digibandit

{missed call ticket}

I get ALOT of missed calls/call notifications via email, would love to be able to parse them for phone numbers and attach to clients that way, but totally understand if this might create a nightmare so it's not a big ask. I might just have these go elsewhere as my flow is slightly outdated…

wrongecho

This is fairly niche / custom and probably something best done with a cron script and the API.

If not already in the system, I'm unsure how you'd know which client was which number though? Unless each client gets their own ring group.

digibandit

wrongecho The redacted part is the customers number associated on their customer/client profile.

Could be a potential checkmark/option for email parsing?

What I really want is webhooks to get in-app alerts and to auto track things like inbound and outbound calls onto a clients/customers/contacts profile, active ticket etc. This is my work around to that.