FR - Add CC/BCC emails to tickets, invoices, estimates, etc.

digibandit

I really want to be able to add additional recipients without them needing to be a contact, etc.

digibandit

wrongecho Indeed, but not quite.

digibandit without them needing to be a contact

Is the key detail here, as i don't want to make everyone I want to cc/bcc a contact, perhaps an example is best:

I have a ticket with 23 shareholders, imma just cc them via a comma separated field and be done with it, not enter 23 individual contacts.

wrongecho

This is possible on tickets via watchers, but yes, agree.

wrongecho

digibandit You can just enter email addresses in the watcher field, no need to create contacts, but no support for comma or semicolon separation.

digibandit

wrongecho oh my! I see! What about adding ~20 of them, 1 by 1?

wrongecho

digibandit Support for separating by semicolons or commas shouldn't be hard to add.

I think a similar approach for invoices and quotes would work nicely.

digibandit

wrongecho Shaweet!

wrongecho

This will allow multiple watchers to be added at once - itflow-org/itflowec344cb

We don't yet have a mechanism for letting others see quotes/invoices, maybe a one-off box to input emails into to send it across? If they need to see invoices regularly they can be added as a finance contact?

digibandit

wrongecho that's perfect actually!

digibandit

Maybe not perfect, but that certainly helps with tickets. Now for invoice & estimates 😉