redrose-charlie Ive noticed that but i use the setting to send it to an email address above it to an external email address.
mm-itflow-id redrose-charlie - the smtp service above works fine and I receive test emails. I would like to test IMAP when I send email from external address to support@domain email address I do not get it into unassigned ticket queue.
wrongecho There isn't currently a way to properly test for IMAP, we should just remove the button. All the IMAP is done via cron so it will just retry once a minute or so anyway.
mm-itflow-id wrongecho thank you. Is there step by step help to follow. I receive emails into mail client inbox but they are not showing on portal.
johnny This should be fixed in the next release, it will output a detailed error as well: itflow-org/itflowfa9acef
