Ticket Attachments Not Working with Google Workspace?

digibandit

https://forum.itflow.org/d/154-new-feature-ticket-file-attachments
https://forum.itflow.org/d/1672-mailed-ticket-file-attachments-arent-uploaded

Essentially the title, ticket attachments do not seem to be coming through my Google Workspace email into ITFlow.

johnny

Were not able to troubleshoot this as we dont have a Google Workspaces account. I wonder if opening up a ticket with Google could potentially help and pin point the issue. This will help us and the community as well.

digibandit

johnny @kitking will dedicate some cycles to hunting this down. I'll spin up a dev Google Workspace to use with https://develop.dev.itflow.org/ and see what I can break, with your blessings of course.

johnny

The data on develop gets wiped every 30 mins so that wont work

but we'll spin up a dev instance just for you, it will be on the develop branch and when you do updates from the webui it will update with the latest develop updates. This way you can test your data in real time.

Let me know if your interested and we'll send you an email with an instance you can work with.

digibandit

johnny absolapso do it up and I'll mess it up for ya real noice.

johnny

hahaha awesome im going to open a ticket with the info to get started

redrose-charlie

How do we install the dev branch anyways?

johnny

using the initial install script an option will be given to use the stable branch or develop branch however you cant switch between them on an active install.

redrose-charlie

thanks will install it on our test server for messing about on later 🙂

johnny

redrose-charlie LEt me know if you want us to create a vm for you as well for play

redrose-charlie

I think ive done it 🙂 installed it and the application numbers match would that be the case or is it different numbers?

johnny

yes the app numbers would still match.

Now when you check updates through the webui it will display all the develop commits. So as soon we make a commit you will see it in the update section.