Backup Error

rafael

Hi Srs.
I am facing a problem when i a trie to do a backup from Web interface.

My Itflow as behind a reverse proxy, everything working well except backup.

Anyone else having the same problem?

magixnetworks

Install the php-zip package and it should work fine

rafael

magixnetworks Tks for your help.

But, The package is already installed….. looks like a timeout problem. 🙁

magixnetworks

rafael

Check your apache error logs to see what's happening, you may need to increase your execution time in PHP

Bigbug

magixnetworks

rafael look at your debug page under administration to see you PHP execution timeout

JosephWithCOR

@rafael As @Bigbug suggested it is probably a time out. When they (the developers) started zipping the uploads directory my backups went from ~45Mb to almost a gig.

johnny

This i see could be a recurring problem as data gets bigger it might be worth to have cron do the backups then provide an alert when ready to download. So it can run in the background without hiccup

JosephWithCOR

@johnny Especially if they (the cron jobs) were configurable through the GUI, and configurable to clean up after x number of successful backups.

The system I used prior to switching to ITFlow allowed the creation of multiple backup jobs so I was running a backup every four hours from 06:00 to 22:00.

rafael

Hi Srs.

First off all, thanks for support, following your tips i found the error on error.log (apache).

[php:error] [pid 423:tid 423] [client 192.168.180.246:55452] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 40194896 bytes) in /var/www/com.br/post/admin/admin_backup.php on line 115, referer: https://com.br/admin_backup.php

I will see how can i resolve this, and will post the resolution.

Tks!!

rafael

Hi Srs. I resolved this problems as a old fashion way.

Doing mysql dump and sending to my synology. The dump and all files in /var/www

Tks for all help.

JosephWithCOR

If you look in Administration / Debug it will guide you towards what needs to be change in php.ini

shell_exec is enabled Enabled

upload_max_filesize >= 500M 500M

post_max_size >= 500M 500M

PHP Memory Limit >= 128M 192M

Max Execution Time >= 300 seconds 300 seconds

PHP version >= 8.2.0 8.2.28

wrongecho

You will likely also need to configure the reverse proxy max file size.

I agree we should move this to be processed on the server as a job somewhere.