unable to parse mail to tickets

I am unable to or found a compatible version of php-mailparse or php-imap extensions in my version of ITFlow (version 25.10.1)

I understand that I need these to be enabled to be able to parse emails into tickets…

Can anyone give any guidance on how to enable this with my version of ITFlow.

Thanking you in advance.

Hello,

This will depend on what version of php you have. You'd need to install the correct version like sudo apt install php8.4-imap.

Thanks for the reply.

I am running PHP 8.4.11 will the console command you suggest install both php-mailparse and php-imap?

Hello,

So we recently moved to just using mailparse but this is in beta for us so I would recommend both.

First try with:

sudo apt install php-imap php-mailparse

If that doesn't work after restarting Apache, target 8.4:

sudo apt install php8.4-imap php8.4-mailparse

Can I ask what install method you used?