Blank Page after the first setup page

[deleted]

Hi everyone, I trid many times to install it Flow, but I already a blank page after I put the database information. I can't do anything else but doing a new installation. Why did I do wrong ?

My steps

apt update && apt install apache2 php php-intl php-mysqli php-curl libapache2-mod-php mariadb-server git -y

apt update

apt upgrade

mysql_secure_installation

mysql -u root -p

  CREATE DATABASE itflow;

  FLUSH PRIVILEGES;

  CREATE USER 'admin'@'localhost' IDENTIFIED BY 'randompassword!!';

  GRANT ALL PRIVILEGES on itflow.\* to 'admin'@'localhost';  

  exit;

cd /var/www/html/

git clone https://github.com/itflow-org/itflow.git

chown -R www-data:www-data /var/www

systemctl restart apache2

And I go to the setup page with the credentials created before.

Thank you for your help

johnny

Hi [deleted]

Try our new install script here, it will do all the work for you including getting an TLS Cert

https://github.com/itflow-org/itflow_install_script

Here is some requirements before you install

must be installed on a fresh install of ubuntu 22.04
Must reside on a public IP
Must have a domain or sub domain pointed to that IP. ex itflow.somedomain.com
Ports 80 and 443 must be open

You could try spinning up on a virtual machine on Linode or Digital Ocean, AWS, Azure etc

wrongecho

Heyy, @[deleted]

We still need to refine the setup process to accommodate errors a little better.

A blank page after inputting the database credentials usually means the credentials were incorrect, or that the config.php file couldn't be written.

If config.php exists at /var/www/html/config.php then it's probably an issue with the database connection. Delete that file and refresh to try again.

To help troubleshoot, check you can definitely log in and access the itflow database using the admin user you setup (you can use phpMyAdmin or just mysql -u admin -p.

Also, are you seeing any errors in /var/log/apache2/error?

mikev

I am having the same issue as Dikatrule posted

I have ran the same steps using the correct info for the created Database it goes to a blank error page "HTTP ERROR 500"

When I look at the apache2 error log it is telling me line 7 on the config.php

[Sat Aug 06 11:55:31.035546 2022] [proxy_fcgi:error] [pid 1101] [client 10.10.10.244:51958] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined function mysqli_connect() in /var/www/html/config.php:7\nStack trace:\n#0 /var/www/html/inc_all.php(3): include()\n#1 /var/www/html/index.php(1): include('...')\n#2 {main}\n thrown in /var/www/html/config.php on line 7'

Any ideas?

I am hosting this internally not public facing on my setup otherwise I'd love to use that new install script.

johnny

@mikev According to your log it looks like your missing the php-mysqli module

If your on Debian type apt install php-mysqli as root

You may have to restart the webserver when complete.