Another vote for this. Using something like a client called Knowledge Base (because there is no over-arching ability for a KB), and being restricted to one level of document folder creates some pain. The alternative is creating another client called something else, but then info is silo'd into that client which has other ramifications.

Kinda depends how complex the change is (or it's impact on anything else related to it) and whether allowing one more nested folder level would be sufficient for enough people to defer more complex changes.

2 months later

@johnny Any update on when this will be added? Its the only thing about ITFlow i hate and it is something i really really want / need.

Regards,

I think it's introduced a bug around creating new documents. Can't figure it out exactly just yet, but under our KB client, some folders, you click create and it pops up as normal, some it doesn't. On a client, in the root (they only have 2 docs, the count shows 3) you click create and nothing happens.

    Alan haha was trying to use a function multiple times took a different approach

      Ok, can't edit the other post (I updated rather fast, it had only been visible for 47 seconds). We only see the first 2 documents in any folder (using Firefox), regardless of how many there should be. Checked this across multiple clients documents.

      Ok, that last update Re-work utilise function etc has fixed the 2 visible docs, fixed create etc 🙂

      Next nice to have would be able to move existing folders into a folder, otherwise we'd have to re-create all the folders then move all the documents, rather than moving the whole folder of documents…

      We just pushed out a fix to not show file folders.

      Also we merged Create Folder and Create Sub-folder into just create folder. So whatever folder you have opened is where the sub-folder will be created.