Quote to Invoice

smcs

I had a quote created and saved, customer accepted it, I turned it into an invoice, but when I go to Invoices it is not there. Can anyone help with this? I searched for it and cant find it and I cant turn Quote back to invoice as it thinks it already is. Please help!

johnny

Hi smcs I am unable to replicate, however

When you turn a quote into an invoice it will make the invoice a draft

Also lets try this:

In Invoices Click the Filter Button

Make sure Date from is set 2 days behind and the Date To is set 2 days ahead like this

then hit the Blue Search Button

Does it show then?

johnny

Hi @smcs Im looking into this now

smcs

Ok that shows it now. Can you explain this to me? Before when I would make a quote and invoice I could see it all the time and that is what I like and used to, what is going on with this?

smcs

How can I make it where I see all of them all the time? I am a visual type of guy and when these things are hidden I dont think they exist, so I start missing things. Is there a settings or something that I can make them show all the time?

johnny

Hi @smcs it seems to be a time offset between your PHP Timezone and the Operating System Timezone which the Database Inherits, are they both set the same?

PHP Timezone can be set within the application itself

System Timezone has to be on the OS

Please let us know which each is set to and set them to the same then restart

johnny

see here: https://forum.itflow.org/d/690-timezone-inconsistencey-between-php-and-backend-db-mariadbmysql