Email Template Editor

jack

I have a fork here where I've begun to work on an email template editor.

You can edit the email templates using TinyMCE at Admin>Settings>Mail

jack-10000/itflow: Free and open-source web application for MSPs. Unifies IT documentation, ticketing, invoicing. (github.com)

Note, I have not added the subject lines, I will work on this soon.

I have also only added customer-facing email templates, not emails to admins/techs.

You can insert some variables into your template if they are applicable to the email's template type, such as [invoice_date] [company_name] [ticket_subject] [ticket_prefix] [ticket_number] etc.

There's a file called "db-email-templates.sql" that contains some sample email templates I have created.

jack

PR here Email Template Editor by jack-10000 · Pull Request #978 · itflow-org/itflow (github.com)

johnny

Wow @jack This is awesome, give us some time to review great work

jack

johnny Any update? If there's anything not to you guys' satisfaction, I am happy to make changes.

johnny

Hey @jack We have been super occupied in the past weeks so we haven't had a good chance to really review and test the code, biggest concern would be security vulnerabilities.

wrongecho

Hey @jack

This is fab - will try and find some time to test this 🙂 I had the same idea a while back but never got it properly off the ground.

Worth mentioning if you raise PRs from named branches in your fork then they will auto-deploy to a dev environment (PRs from 'master' don't work for whatever reason).