opensourcefollower It would be a nice feature to have organize ticket by department. EX. Level 1 Level 2 In-house Repairs Minimizing the number of tickets found in one area
Bigbug opensourcefollower i think that's neat! but first we should implement ticket categorization when creating a ticket and then add filtering options
wrongecho I agree this is needed. Take a peek at https://forum.itflow.org/d/43-support-tickets-queuescategories
