Domain Expiration

Ssmcs · Sep 27, 2024

Wasn't sure to put this as a Bug or Support sorry. On my instance I put in a Domain, say google.com and leave date empty, expiration shows it expired 55 years ago and actually no matter what domain I put in there it always shows 55 years. Is this a setting somewhere that I am missing or is my instance messed up? Any guidance/help would be very appreciated.

PS, it does not do this on your demo site, there it works perfectly.

wrongecho · Sep 27, 2024

Hey @smcs

Generally if you can't reproduce on the demo it'll be support rather than a bug.

Are you getting any php error logs when adding domains? - https://docs.itflow.org/gathering_logs

johnny · Sep 28, 2024

@smcs also make sure you have whois installed

AAlan · Sep 29, 2024

It does depend on your domain name, eg, .com, .net etc should work.

However, the NZ and AU registries doesn't allow/return public lookup of the expiry date for example, so .co.nz, .nz and .com.au, you can't get the expiries like a .com, .net etc.

Ssmcs · Sep 30, 2024

@wrongecho Yea thats why I said I wasnt sure if bug or support sorry about that and for letting me know what to put. I have a hosted environment through a paid hosting company so I am not sure I would install whois, anyone know if thats possible when its not self-hosted? That sounds like that would be the issue but I dont know how to check.

I didnt check php, but I will right now.

wrongecho · Sep 30, 2024

smcs

I would assume the hosting company needs to install whois for you, or is blocking the shell call.

PHP Logs will probably tell you, but whether this can be resolved depends on the helpfulness of the hosting company.

Ssmcs · Sep 30, 2024

I checked with my hosting company and this is what they said for whois

If you need it installed on the server, it already is

[biztxts@cp27-ga ~]$ whois

Usage: whois [OPTION]... OBJECT...

-h HOST, --host HOST connect to server HOST

-p PORT, --port PORT connect to PORT

-I query whois.iana.org and follow its referral

-H hide legal disclaimers

--verbose explain what is being done

--help display this help and exit

--version output version information and exit

These flags are supported by whois.ripe.net and some RIPE-like servers:

-l find the one level less specific match

-L find all levels less specific matches

-m find all one level more specific matches

-M find all levels of more specific matches

-c find the smallest match containing a mnt-irt attribute

-x exact match

-b return brief IP address ranges with abuse contact

-B turn off object filtering (show email addresses)

-G turn off grouping of associated objects

-d return DNS reverse delegation objects too

-i ATTR[,ATTR]... do an inverse look-up for specified ATTRibutes

-T TYPE[,TYPE]... only look for objects of TYPE

-K only primary keys are returned

-r turn off recursive look-ups for contact information

-R force to show local copy of the domain object even

if it contains referral

-a also search all the mirrored databases

-s SOURCE[,SOURCE]... search the database mirrored from SOURCE

-g SOURCE:FIRST-LAST find updates from SOURCE from serial FIRST to LAST

-t TYPE request template for object of TYPE

-v TYPE request verbose template for object of TYPE

-q [version|sources|types] query specified server info

Yes, the binary path is

[biztxts@cp27-ga ~]$ which whois

/bin/whois

wrongecho · Sep 30, 2024

smcs

Okay. Check with them if they allow the PHP function shell_exec. Many places then it off by default.

Otherwise, it would be helpful to see the php errors generated when adding a domain.

For the record, running and supporting ITFlow like this is painful. VPS packages are the same cost as hosting usually and will save you lots of back and forth.

Ssmcs · Sep 30, 2024

Ok, I will check with them on that, and I agree, I was hosting it myself, but I could never get the updates to work, it always said Github was not available, so I switched it to hosted and never had any issues. So, I do agree, I would rather have all of the control, just couldnt get it working on my own server correctly.

Ssmcs · Sep 30, 2024

Ok below is from my host.

I checked and confirmed that shell_exec is not disabled for the domain 'midmosecurity.com.'

Could you please provide details about the exact issue you are experiencing, or share the specific error message you are receiving?

Additionally, please share the exact steps to replicate the issue on our end.

wrongecho · Sep 30, 2024

I would agree with this:

Could you please provide details about the exact issue you are experiencing, or share the specific error message you are receiving?

Edit, this is either by https://docs.itflow.org/gathering_logs or there will be a page to view php errors.

Ssmcs · Sep 30, 2024

this is the issue, it says the same for any domain that I add

wrongecho · Sep 30, 2024

To clarify, we need to see the php errors

Ssmcs · Sep 30, 2024

I had the vendor check and they said php errors are turned on but there are none dispalyed. They did ask me to ask you this.

Also, please check with the vendor regarding the specific requirements for this function to work properly.

wrongecho · Sep 30, 2024

smcs

I find it difficult to believe there are no errors at all. My error log is almost never empty as PHP tends to be incredibly verbose with warnings etc.

Are you not able to see this via cpanel or similar?

The function to get the domain expiration date starts with:

$result = shell_exec("whois " . escapeshellarg($domain));

File: github.com/itflow-org/itflow/blob/7945d8b998763744bee1c447c8a52090962cbae1/functions.php#L1125

Ssmcs · Sep 30, 2024

Ok sent that to them, as for the php logs, I finally found them, do you want me to post them here or send them to you? Not sure what is safe to post and what isnt.

wrongecho · Sep 30, 2024

smcs

Great, I assume it's something turned off for security.

Generally speaking you're fine to post logs. Redact your URL and IP addresses if you like.

Ssmcs · Sep 30, 2024

Here is some of the log not all of it, because like you said there are a bunch of entries.

[22-Sep-2024 06:35:12 America/Chicago] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/home/mydomain.com/login.php on line 29

[23-Sep-2024 08:07:21 America/Chicago] PHP Warning: Undefined array key "last_visited" in /home/home/mydomain.com/login.php on line 222

[23-Sep-2024 08:26:37 America/Chicago] PHP Warning: Undefined array key "last_visited" in /home/home/mydomain.com/login.php on line 222

[23-Sep-2024 08:47:01 America/Chicago] PHP Warning: Undefined array key "important" in /home/home/mydomain.com/post/client_logins_model.php on line 11

[24-Sep-2024 08:23:19 America/Chicago] PHP Warning: Undefined array key "HTTP_USER_AGENT" in /home/home/mydomain.com/guest_header.php on line 14

[24-Sep-2024 08:23:19 America/Chicago] PHP Warning: Undefined array key "config_default_net_terms" in /home/home/mydomain.com/guest_view_invoice.php on line 61

[24-Sep-2024 08:23:21 America/Chicago] PHP Warning: Undefined array key "config_default_net_terms" in /home/home/mydomain.com/guest_view_invoice.php on line 61

[24-Sep-2024 08:23:22 America/Chicago] PHP Warning: Undefined array key "config_default_net_terms" in /home/home/mydomain.com/guest_view_invoice.php on line 61

[24-Sep-2024 08:23:43 America/Chicago] PHP Warning: Undefined array key "config_default_net_terms" in /home/home/mydomain.com/guest_view_invoice.php on line 61

[24-Sep-2024 08:23:46 America/Chicago] PHP Warning: Undefined array key "config_default_net_terms" in /home/home/mydomain.com/guest_view_invoice.php on line 61

[24-Sep-2024 08:37:52 America/Chicago] PHP Warning: Undefined array key "last_visited" in /home/home/mydomain.com/login.php on line 222

[25-Sep-2024 12:04:28 America/Chicago] PHP Warning: Undefined variable $comments in /home/home/mydomain.com/post/admin.php on line 1396

[25-Sep-2024 15:15:13 America/Chicago] PHP Warning: Undefined variable $payment_amount in /home/home/mydomain.com/post/invoice.php on line 749

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 320

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 321

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 322

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 323

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 324

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 325

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 326

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 327

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 328

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 329

[26-Sep-2024 09:07:46 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_files.php on line 330

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Undefined array key "q" in /home/home/mydomain.com/client_documents.php on line 38

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 259

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 260

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 261

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 262

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 263

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 264

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 265

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 266

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 267

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 268

[27-Sep-2024 09:45:44 America/Chicago] PHP Warning: Trying to access array offset on value of type null in /home/home/mydomain.com/client_documents.php on line 269