Server not found

AdrianoRaffoul

its possible to access ITFlow internally using the servers IP address. I would like to use it internally most of times, it doesnt need to be accessible outside my network.

Bigbug

just go to your local IP and try to login, it'll show you instructions on how to disable https

AdrianoRaffoul

Bigbug Amazing… it is woking locally, i really appreciate your help.

Really appreciate all the answers and support. It is working locally and i will start working on the initial configuration.

But if anyone would like to keep helping me to make it work anywhere, please let me know.

I was able to make some changes based on the above replies, something changed and now i am getting SSL error when i try to access using the itflow.redacted.ca.

SSL scares me, for me it is very dificult, so if anyone would like to help, try to simplify the steps for me.

Thank you very much for every reply done already.

AdrianoRaffoul

Secure Connection Failed

An error occurred during a connection to itflow.redacted.ca. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem.

AdrianoRaffoul

Hi Guys i am accessing my ITFLow server locally.

The initial page setup appears and while setting up any initial configuration, like user, database, company, etc…right after i type the passwords and names, when i click on confirm, it just appears a blank page. No errors, nothing, just a blank page.

I checked some replies on the forum, restart apache2, install php-mysqli, and i also noticed that the file named config.php doesnt exist.config, so i went ahead and manually created a file using touch command, named config.php.

Can you guys provide some help?

wrongecho

Hey,

Glad you managed to figure it out and get ITFlow installed. I assume this is more for homelab purposes?

You'd naturally need to use the domain you actually own in the setup script. For the SSL setup to work, the A record needs to point to your server and port 80 needs to be open - this is how Let's Encrypt verifies you own the domain.

It sounds like your database details/credentials were incorrect. If you navigate to your Web directory root (/var/www/), there will be a file called config.php. Delete that and you'll be able to run through setup again.

Your web directory permissions may also be wrong, try running sudo chmod -R 777 /var/www/html

AdrianoRaffoul

wrongecho

I did what you said. The permission for html is set to 777 but i am now getting http error 500.

Here is a screenshot of my config.

Keep in mind that config.php was not created again, after the deletion, not sure if this should be a concern. I tried to run the service restart for apache2 also.

wrongecho

Config.php should be automatically created in that itflow.redacted.ca folder.

What do you get in /var/log/apache2/error.log when you try to load the website?

Most recent log entries only please.

AdrianoRaffoul

wrongecho here is it:

Thank you.

AdrianoRaffoul

wrongecho keep in mind that i did not save the usernames and passwords that itflow provided right after the installation. i believe this might be causing this issue.

I am using the following credentials, befere the blank page:

I am using usernames and passwords that i create, and not the ones provided by ITflow program. I dont have that information anymore, could this be the reason for this issue?

wrongecho

AdrianoRaffoul

The credentials provided by the script will be the username and password for the database. You'll need these for the database setup page (in that image). If you want to choose them yourself, you'll need to login to the database as root and create your own user with access to the database.

Bigbug

AdrianoRaffoul just curious how could you say that you didn't save the username and password the setup script provided? you actually post it in a screenshot right here

Did you notice that it's in there?

AdrianoRaffoul

wrongecho No problem for now….i may just re-install everything from scratch again later, since this is just a lab demo stuff that i am trying.

Lets go step by step:

Solve the blank page after typing the login

this is the most important now. did you get any clue of what is happening while inspecting the log file?

AdrianoRaffoul

wrongecho I guess i figered out the issue. It was the username and password for the first access to the database. Since i was using my own username and password, i was getting that blannk page, because i didint save the password right after the installation.

So i created a new machine, run the script and followed all the steps, forward the port configuration on my router, pointing to the A DNS record and boom… it worked, without any problem.

AdrianoRaffoul

AdrianoRaffoul Thank you very much for your support and replies. I really appreciate your time.

We can go ahead and close this question as resolved. not sure if i can do it or not.

wrongecho

Yeah the error in the log file indicated incorrect database credentials, sorry I wasn't clear.

Glad you managed to figure it out! 🙂

AdrianoRaffoul

Bigbug Thank you for pointing that. But i have been playing with this for a long time, i created, deleted, restored, changed many configurations on multiple machines, so basically, the password wasnt important, since it was just a lab. Probably the password that was posted here, wanst the right one for the machine i was working on. The plan was to test ITFlow first, so it wasnt a big deal if i lose the password or not, i could just create a new machine from scratch, and make a new attempt to make it work, based on what you guys would say here.

AdrianoRaffoul

and thank you to whoever blurry the images for mefrom my screenshots.