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  • Ticket Creation Box allowed when auto logged out

I had stepped away from my pc and when I came back I needed to create a ticket. I click create. added all the details, and clicked save it then redirected me to the login page losing all my entered information. I had thought of a couple of way to resolve this but don't know which would be the best.

When the create ticket box is brought up check for a valid session.

Redirect to the login page when you are auto logged out.

save the information and submit it once you logged back in.

If there isn't a good way to fix this I suppose I will learn to live with it.

    peanutyost Its happened to me as well. But I agree I think we should have a JavaScript listener that should redirect you to the login when your session is expired or better yet maybe a lock screen. Ill work with @wrongecho to work out the best solution here.

      That sounds great. Thanks for all the hard work.

      Found out it was due to an auto cookie clearing extension in my browser

      9 days later
      7 months later