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Will not Implement

Add the ability to monitor multiple mailboxes
Add support SSO
“Inside tickets” or to “to do list” or similar
Adding notes/comment to closed Ticket
Feature Request - Send SMS Text for High Priority Tickets
Apertura file doc, docx plugin
Dark Mode
Feature suggestion: Mark ticket as SPAM
Client Password Access
Zapier Intergration
Feature Request - More fine-grained control over permissions
TacticalRMM Intergration
Skip MFA with trusted IPs
Ticket button to pause on exit
"Forgot password" link for users
integrate with Quickbooks
IP Address Based System Access
Screenconnect/connectwise control integration
Increase to 3 decimal places in pricing
Quote artifacts

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